Kuala Lumpur, Malaysia

Banking analytics, MIS, and automation for executive decision quality.

I build practical reporting, automation, and enterprise data workflows for leaders who need trusted numbers, disciplined governance, and a faster operating rhythm.

Senior Business Analyst Requirements, UAT, validation, stakeholder translation, and delivery cadence.
Analytics and MIS Lead KPI systems, executive reporting, Power Query, SQL, automation, and controls.
Governance-minded Builder Hands-on systems delivery with documentation, training, and audit-friendly habits.
15+ Years in banking technology and enterprise analytics
200+ Users trained through rollout support and documentation
60% Reporting cycle improvement through automation redesign
Mohamad Firdaus Abdullah

Focused on analytics, MIS, business analysis, and reporting automation.

Banking-domain experience with practical ownership across reporting, data controls, stakeholder dashboards, and automation.

01 Role alignment

Senior Business Analyst, Analytics and MIS Lead, BI Analyst, reporting automation specialist.

02 Business impact

15+ years, 60% faster reporting cycle, 200+ users trained, executive KPI delivery.

03 Technical range

SQL, Excel/Power Query, Python, APIs, web systems, Anaplan, A360, governance controls.

04 Delivery focus

Requirements, UAT, data validation, dashboards, stakeholder delivery, adoption, controls.

Delivery record and adoption evidence.

Banking analytics work backed by measurable reporting improvement, user enablement, governance discipline, and practical systems delivery.

15+ Years across banking, analytics, MIS, reporting, and enterprise operations.
60% Faster reporting cycle after redesigning automation and production workflows.
200+ Users trained with documentation, walkthroughs, and rollout operating cadence.
7 Systems covering banking MIS, compensation analytics, booking, education operations, and fleet monitoring.

Analytics, MIS, and automation systems for decision quality.

I help teams move from spreadsheet-heavy reporting and fragmented operational data toward clearer daily management systems. My work sits between business users, data sources, governance requirements, and the people who rely on the final numbers.

The value is practical: clean definitions, repeatable reporting, usable dashboards, validation controls, and training that makes a system part of the operating rhythm rather than a one-time project.

Areas of expertise.

Focused capabilities across analytics, enterprise systems, automation, and operating discipline.

Data Analytics and MIS

Executive reporting, KPI tracking, data visualization, and management information systems.

  • Advanced Excel and Power Query
  • MIS dashboard development
  • KPI tracking and performance views
  • Reporting controls and data definitions

Enterprise Systems

Database, integration, and data workflow support across operational environments.

  • MySQL and SQL Server
  • Complex query development
  • System integration and validation
  • Data governance and compliance support

Automation and Development

Practical automation and web application delivery for real workflows.

  • Python and Java
  • REST API and web application development
  • Automation Anywhere A360
  • Process redesign and handover documentation

Business Intelligence

Turning operational data into clear analysis for leaders and business teams.

  • Anaplan platform support
  • Performance management
  • Executive reporting packs
  • Business process analysis

Leadership and Training

Helping users trust, adopt, and operate new reporting or management systems.

  • User training and documentation
  • Stakeholder management
  • Agile delivery cadence
  • Cross-functional collaboration

Governance and Compliance

Operational risk awareness and audit-friendly delivery practices.

  • DCORO designation
  • Data quality controls
  • Regulatory and audit support
  • Change management discipline

Systems and product thinking beyond reporting.

Additional builds across operations, education, scheduling, and executive productivity show practical workflow design and hands-on delivery.

Live sign-in

ARIA Executive Briefing

Morning command page combining news, calendar, Gmail, and project monitoring behind Google login.

Live sign-in

SDMS

Student discipline management workflows for incidents, guardians, actions, notifications, and audit logs.

Live demo

SMS

Student management platform for admissions, enrollments, fees, and academic administration.

Fleet concept

FleetOps

Fleet monitoring concept for vehicle status, alerts, maintenance queues, and utilization metrics.

Credentials and public references.

Certifications, platform experience, public profiles, and live demos are available for review and follow-up discussion.

CSM Certified ScrumMaster for delivery cadence, stakeholder rhythm, and agile project discipline.
DCORO Operational risk and compliance designation used in banking governance contexts.
Anaplan Planning and incentive compensation platform experience for enterprise analytics support.
A360 Automation Anywhere experience for workflow automation and productivity improvement.

Working style and operating principles.

Practical approaches to reporting, automation, governance, and user adoption in data-heavy environments.

From Spreadsheet Reporting to Operating System

A practical guide to turning monthly reporting into trusted daily decision infrastructure.

Designing KPI Definitions That Executives Can Trust

Lessons on ownership, definitions, refresh cadence, and auditability in banking MIS.

Automation Without Losing Control

How to automate reporting while preserving validation checks, rollback options, and governance.

User Adoption for Analytics Platforms

Training, documentation, and support practices that keep systems alive after launch.

Professional experience.

Progressive roles across banking technology, analytics, and academic research foundations.

Sept 2025 - Present

Senior Business Analyst

RHB Bank Berhad

Leading analysis, validation, and process support for Incentive Compensation Management.

  • Multi-source data collection and trend analysis.
  • Cross-departmental coordination with business and technology teams.
  • UAT validation and data accuracy assurance.
2010 - 2025

Assistant Vice President

CIMB Bank Berhad

Led enterprise analytics and MIS platform development for performance management.

  • Architected and managed enterprise KPI Tracking System.
  • Delivered reporting cycle improvement through automation and redesign.
  • Trained 200+ users with comprehensive documentation and rollout support.
  • Supported governance and compliance through DCORO responsibilities.
2008 - 2010

Research Officer and Tutor

Universiti Teknologi Malaysia

Conducted machine-learning research and supported advanced computer science teaching.

Available for executive analytics, MIS, and systems discussions.

Based in Kuala Lumpur, Malaysia. Open to relevant roles, consulting conversations, and collaboration.